Roles
Three lines of support
1st Line: Information Steward
- What does the data mean?
- Where does it come from?
- Known issues and workarounds
2nd Line: Data Product Owner
- SLA breaches
- Prioritization decisions
- Backlog and roadmap
3rd Line: Information Architect
- Structural data issues
- Cross-product dependencies
- Semantic conflicts
Pilot team
| Role | Count | Effort/week |
|---|---|---|
| Data Office Lead | 1 | ~6h |
| Information Architect | 1 | ~3h |
| Product Owners | 5-8 | ~1-2h |
| Stewards | 5-8 | ~1h |
| Capability Owners (feedback) | ~12 | ~15 min |
| Total | ~26 | ~25h/week |
Who answers what?
| Question | Who answers | Where documented |
|---|---|---|
| Who do I contact? | Steward (1st), Owner (2nd) | Product register |
| What does the data mean? | Steward | Product description / glossary |
| Where does it come from? | Steward | Source systems (per product) |